TOUR PARTICIPANT AGREEMENT

CONDITIONS OF BOOKING:

Pre-payment or Payment in full amount for participation in the Tour to Peru according to the chosen itinerary.

WAIVER OF RESPONSIBILITY:

Pachamama Retreats, and their representatives (“Tour Organizers”), are making all arrangements pertaining to domestic travel within Peru, including hotel reservations, transportation and Tour operation, subject to the condition that the Tour Organizers will not be held liable for delay, theft, damage, injury, terrorism, or irregularities, however caused. The Tour Organizers will take no responsibility or liability for:

1) any changes or delays in air schedules, missed airline or other carrier connections, or other services.

2) injury, loss, or damage to persons or property, including luggage.

3) additional expenses resulting from changes in exchange rates, tariffs, or itinerary.

4) defect in any vehicle or the act or default of any company or person engaged in conveying the Tour Participants, or in carrying out the arrangements of the Tour, or otherwise.

5) additional expenses incurred or due to sudden sickness, weather conditions, strikes, war, terrorism, quarantine, pandemic or other causes or acts of God.
 6) losses due to cancellations.

7) changes in the tour itinerary.

8) physical, mental, emotional, or spiritual injury as the result of participating in the Tour.

9) disappointment or dissatisfaction about the Tour.

CHANGES IN ITINERARY:

Even though changes to the offered itinerary are not anticipated, the Tour Organizers reserve the right to make any changes that may become necessary in the best interest of the operation of the Tour, with or without advance notice. In such cases, any additional expenses must be borne by the Tour Participants. In the event of any change in rates of exchange, tariffs, or itinerary, resulting additional costs, if any, must be paid by the participant before departure or as soon as the change becomes known. Changes will not result in a refund of any portion of the Tour fee.

NO GUARANTEES:

There is no guarantee, stated or implied, made by the Tour Organizers, regarding any aspect of the Tour. Complaints about the Tour will not result in any partial or full refund. There is no guarantee, stated or implied, regarding:

1) the number of participants or the age of participants taking the Tour.

2) the amount of time that specific guides will be personally leading the Tour.

3) the time spent at any given location on the Tour.

4) photos posted on this website or visiting any specific sites shown on photos on this website.

5) the quality of meditations, ceremonies, spiritual experiences, or other subjective experiences on the Tour.

6) any other aspect of the Tour.

RATES FOR THE ITINERARIES:
-1st payment NON refundable in PAYPAL of US$ 720 or BANK DEPOSIT (ask for bank account)

-2nd payment we will indicate how to proceed.

-Shared room fees, per person: (including US$ 720 non-refundable payment)

-An additional fee for the use of single room, see the type of itinerary is convenient for you.

-IF happens that you want to do a personal journey just for you, an additional cost will apply, see the type of itinerary convenient for you.

ROOMMATES:

If any Tour Participant wants to pay for the Tour at the shared-room price, yet does not have a specific roommate, the Tour Organizers will attempt to match that Tour Participant with a roommate. However, the Tour Organizers cannot guarantee that a roommate will be found. If no roommate is found, then the single-room supplement must be paid by the Tour Participant. If the Tour Organizers match the participant with a roommate whom the Tour Participant deems unsuitable, then the Tour Participant must pay for the single supplement for him or herself and also for the unsuitable roommate. There will be no refunds for complaints about roommates, and if any Tour Participant cancels the Tour because of a roommate, there will be no refund.

INCLUDED IN THE ITINERARY:
-Transfers IN/OUT since day 01 to the last day of the journey.

-All accommodation is on a shared basis with daily breakfast. A single room supplement is subject to availability.

-Full time Journey Andean leader and bilingual (English/French) Expert Tour Guide in Andean culture.

-All Meditations, ceremonies and shamanic experiences.

-All ground transportation in a vehicle or bus, train or boat for the duration of the journey.

-All entrance fees for stated tour sites.

-Train tickets to Aguas Calientes & back to Ollantaytambo.

NOT INCLUDED IN THE ITINERARY:
-All flights International.

-Domestic flights as Lima to Cusco or Juliana to Lima, or others.

-Meals outside of those covered in the itinerary.

-All drinks.

-Tipping & Gratuities.

-All Items of a personal nature (such as but not limited to telephone calls, laundry, postage, etc.) and incidental expenditure.

-Personal documentation and visas.

-All transport costs outside of and not included in the duration of this itinerary.

-All insurance, including Travel, Personal liability, Medical and/or baggage insurance, etc.

-All items not specified, mentioned or covered as part of this itinerary.

-All private services required by any member of our tour group regarding additional accommodation required let us know.

CANCELLATIONS:

All requests for cancellation must be submitted in writing, via email. Those canceling their booking will forfeit their non-refundable deposit. Also, they will be charged an additional cancellation fee as per the following schedule, no matter what the reason for cancellation, if the Tour is canceled:

-61 days before departure date, there will be a cancellation fee of 25%.

-46 days before departure, cancellation fee of 50%.

-31 days before departure, cancellation fee of 75%.

-There will be no refund if the Tour Participant cancels 30 days before departure or later.

Regarding airline cancellations for airfare from participant’s home: Tour Participants are responsible to get their own refunds on their tickets from the airline carrier from which their ticket is issued. Some airline tickets might have penalties or surcharges for cancellation, or may be completely non-refundable. The Tour Organizers will take no responsibility or liability for losses due to cancellations. There will be no refund for any participant who leaves the Tour prior to its conclusion, for whatever reason.

BAGGAGE:

Weather and loading and unloading can cause more than usual wear and tear to luggage in Peru. Accordingly, all luggage should be capable of withstanding rain and rugged treatment. The Tour Organizers will not be responsible or liable for any lost or damaged baggage or personal effects.

RESERVATION RESTRICTIONS:

Any prospective participant with a disability, pre-existing medical condition, or medical history requiring special attention or treatment should advise the Tour Organizers at time of booking the reservation and are advised to consult with a medical specialist prior to reserving space in the Tour. People who are unable to travel alone or who would require special assistance or handling must be accompanied by a companion who will provide the required assistance. The Tour Organizers assume no responsibility for any cases such as these.

INSURANCE:

All participants in the Tour are advised to get travel, medical, accident, cancellation, and baggage insurance independently.
The Tour Organizers carry no insurance whatsoever for the Tour Participants. Participants are advised to consult the diverse insurance offers existing in the market.

TRAVEL DOCUMENTS AND VISAS:

Visitors to Peru from some countries require a visa and a return ticket to their country of origin. Tour Participants are required to have a valid passport and a visa, if necessary. Incomplete documentation will result in the airline and airport authorities refusing permission to enter the country. The Tour Organizers will not arrange for passports or visas and will not be held liable for any irregularities caused due to improper documentation. Each participant is responsible for determining specific passport and visa requirements in the participant’s country of origin and for obtaining the necessary documents prior to departure. 



NATURE OF TOUR:

Portions of the Tour could be considered rustic and rigorous and are best approached with a spirit of openness and adventure. Portions of the Tour may be at higher elevations or in remote locations, where there may be no telephones or means of rapid evacuation in case of emergency. Smoking is not permitted in buses or at meals or during lectures, activities, and ceremonies whether held indoors or outside. Tour Participants should be prepared to walk at least one hour per day.

SPECIAL REQUIREMENTS:

1. All Tour Participants should be healthy in mind and body and not have had surgery within the last six months.

2. Tour Participants should visit a qualified Medical Doctor before leaving for Peru to obtain the recommended vaccinations and procure whatever medicine their physicians prescribe. You have to be inform about the new vaccinations due to Covid. Many doctors will provide antibiotics or dysentery medicine to take on the trip, and participants should avail themselves of that opportunity.

3. Be very careful of altitude sickness at heights in excess of 9000 feet (3000 meters). Drink plenty of water when traveling to high altitudes.

4. All participants must have enough prescribed medication to last them for the duration of their stay in Peru, if undergoing any medical treatment or taking medication.

5. Peru hotels may not be as modern or luxurious as hotels in the West.

6. While in Peru Tour Participants must not drink any tap water, even to brush their teeth, and they must not eat any raw salads, raw fruits or raw vegetables. If Tour Participants want to purify their water before drinking it, they can either bring a 220-volt heating coil for boiling water, or they can use water-purification tablets or a water purifier, which is available at any camping store. The Tour Organizers are not responsible for participants’ health problems during or after the Tour.

7. Tour Participants are warned that pickpockets abound in crowded areas and that muggings in Cusco are on the rise. Therefore Tour Participants are advised to leave all valuables in the hotel safe.

8. Tour Participants are advised to leave valuable clothing, precious jewelry, valuable papers, and all unnecessary items at home and not take them to Peru.

9. Clothing could get dirty and wrinkled and might get damaged, even when it is sent out to be laundered. The Tour Organizers are not responsible for any lost, stolen, or damaged property during the Tour.

10. Tour Participants may have to sit on the wet or cold ground or on a mat. Chairs will not be provided at the places during the tourist visits. Participants are advised to bring their own cushion if they want one.

PUBLICATION RELEASE:

Representatives of the Tour Organizers may be photographing, audio-recording and/ or video-recording the Tour. The Tour Organizers reserve the right to publish any such photographs, audio recordings, and video recordings without obtaining further consent from any participant. Each participant releases The Tour Organizers and its representatives from any liability in connection with any such use of such photographs, audio recordings, and video recordings.

RIGHT TO REFUSE SERVICE:

The Tour Organizers take no responsibility or liability for any participant who leaves the Tour prior to its conclusion or for any activity undertaken by any participant that is not included on the Tour itinerary.

WAIVER:

The Tour Participant shall indemnify and hold Tour Organizers free and harmless from any and all claims, losses, damages, injuries, and liabilities arising from or on account of the Tour Organizers’ activities or omissions in connection with this Agreement, as well as the costs, including attorneys’ fees, of defending against them. By signing this Tour Participant Agreement, the participant releases the Tour Organizers and its representatives from all responsibility and liability.

AGREEMENT:

This Agreement may be modified only by the written consent of both parties hereto. This Agreement represents the entire Agreement between the Tour Participant and the Tour Organizers with respect to the subject matter hereof. There is no other contract or agreement between the Tour Participant and the Tour Organizers, stated or implied. There shall be no waiver of the rights of the Tour Organizers by the failure to enforce that or any other right here under. If any part of this Agreement is held to be illegal, void, or unenforceable for any reason, such holding shall not affect the validity and enforce ability of the rest of the Agreement.

PERSONAL RESPONSIBILITY:

By signing the agreement form below, the Tour Participant agrees as follows: “I am entirely responsible for my own personal safety, health, and mental, physical, emotional, and general well-being during and after the Tour. I release the Tour Organizers and their representatives, and any of their employees, assistants, and affiliates, of any liability for any injuries or damages mentally or physically I or any of my family members might incur during or after the Tour. I understand that the Tour is in no way psychotherapeutic or medical in nature. The Tour is not involved with the treatment of disease of any kind and does in no way substitute for medical diagnosis or treatment. The guides and other tour leaders do not treat, prescribe, or diagnose any illness, disease, or any other physical or mental disorder. Any personal advice or answers to my questions that are given to me on this Tour are for entertainment purposes only. I release Tour Organizers and their representatives and any of their employees, assistants, and affiliates from any injuries or damages mentally or physically that I or any of my family members might incur during or after this Tour as a result of following any advice given to me on this Tour. I release Tour Organizers and their employees, assistants, and affiliates from any obligation to fulfill any claims about this Tour that have been printed or spoken in any tapes, lecture, letters, literature, the Internet, websites, or the news media. ”I am entirely responsible for my personal safety, health, and well-being during the Tour. I hold the Tour Organizers harmless for anything that might happen to me or to my possessions on this Tour. I understand that no health insurance or travel insurance will be provided by the Tour organizers, and, if I wish to be insured, I have to do this myself. I have read and understand the foregoing Tour Participant. 



NOTE:

If you plan to participate in more than one tour, please fill out a separate form for each tour. If there is more than one person in your party, please fill out a separate form for each person.